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Gratitude 2/1 2017

Wednesday, February 01, 2017

Today I am abundantly grateful for great technical support. I have blogged before about the great program my company runs regarding fitness which incentivizes us to be active with health dollars that can be used to pay for insurance deductibles and copayments. Well in order to take advantage of this program, I have to have a working pedometer that syncs to the computer.

Last night my beloved Fitbit stopped syncing and nothing I did helped to get it fixed. This morning I called Fitbit support. They answered immediately, asked for my phone number in case we get we get disconnected and helped to get my Fitbit syncing again. There are so few companies that have that level of support these days and it has made me love my Fitbit even more.
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Member Comments About This Blog Post
  • LYNCHD05
    I have had to contact Fitbit twice and I have nothing but good things to say about this company. I am almost ready for a new one and I won't look at anything else.
    Now the question is which one do I buy!!!,
    1535 days ago
    I love the Fitbit company, because of their wonderful customer service! I've had nothing but positive experience with them, as well (mine stopped syncing once, too)!
    1538 days ago
    That is something to be grateful for. I agree that they are responsive.
    1538 days ago
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