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HLTHAPPINESS4C's Photo HLTHAPPINESS4C Posts: 38,873
11/11/19 12:44 P

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I'm glad to know it's being worked out. However, I wish it would be ready and done with in a more timely manner. My team Fibro Sisters has lurkers and right now I cannot tell who they are. I love sending them a goodie to encourage them and thank them for visiting.



Cynthia

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SWEETENUFGILL's Photo SWEETENUFGILL Posts: 18,787
11/4/19 2:11 P

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It's really frustrating that this is still an outstanding glitch. I have quite a big team and cannot 'afford' to send Goodies to everyone - being able to select only members who have visited the team in the past 30 days is a really critical feature. It takes AGES to do it all manually!

Please, Please Spark Techies - sort this one out!

Gill

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SPARK_MERLE's Photo SPARK_MERLE Posts: 9,441
10/15/19 11:18 A

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Hi Val,

The issue with showing members who visited the team in the last 30 days is already on our tech team's list of things to look into when they have time. I do not have a timeline for that as they are working on several large projects currently.

About your member not receiving notifications: There can be several causes for that. You can recommend they check their SparkTeam settings page to make sure they have the box(es) checked for the notifications they want. If they are not receiving any emails from SparkPeople, they can check out this article for help:
www.sparkpeople.com/resource/motivation_ar
ticles.asp?id=763


If those tips do not help, please ask them to post in this Site/Technical Help message board or email us at support@sparkpeople.com so we can check their account and offer additional assistance.

Spark_Merle

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"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
RAINBOWFALLS's Photo RAINBOWFALLS Posts: 50,765
10/15/19 8:11 A

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When I go into the option To Send Team Goodie and the "Only show members who visited the team in the last 30 days" is checked - it shows No members at all. If I uncheck the option it does list all the members, but not alphabetical.

I like the Only Show option and wished it worked correctly. Also, I have a member who thought our team went away since she doesn't get notifications from us. The Team is Lost A Loved One.
Thank you

Val

Always bear in mind that your own resolution to succeed is more important than any other.
Abraham Lincoln
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