SP Premium
Walking Guide
Message board topics
Reply Create A New Topic Subscribe to this Discussion
Author:
SPARK_MERLE's Photo SPARK_MERLE Posts: 9,571
1/6/20 10:24 P

SparkPeople Team Member

My SparkPage
Send Private Message
Reply
Great! I'm so glad that helped. Thanks for letting me know.

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
GERRTIE's Photo GERRTIE SparkPoints: (85,337)
Fitness Minutes: (46,542)
Posts: 5,044
1/6/20 9:43 P

My SparkPage
Send Private Message
Reply
Thank you! I switched to a new browser and things seem to be much better so far. Thank you for your suggestions.
Spark on! emoticon


Dream BIG...Work HARD

And now abide Faith, Hope, Love, these three; but the greatest of these is Love.
1 Corinthians 13:13


 Pounds lost: 9.8 
0
8.25
16.5
24.75
33
SPARK_MERLE's Photo SPARK_MERLE Posts: 9,571
1/6/20 2:51 P

SparkPeople Team Member

My SparkPage
Send Private Message
Reply
Hi,

I'm sorry you are having that trouble. Do you notice any particular ad running or trying to load when things freeze up on you? Although we need ads to keep the site free, we do not expect them to cause as much issue as you seem to be having. Here are some things that may help:

1) Clear your browser's cache and cookies, being sure to use the option to
delete them "from the beginning of time". If you need help with how to do
this, you can visit this page for tips on how to clear your cache:
www.wikihow.com/Clear-Your-Browser%27s-Cac
he
and this page for tips
on how to clear your cookies:
www.wikihow.com/Clear-Your-Browser%27s-Coo
kies


2) Run a malware detection program on your computer. If you do not already
use one, Malwarebytes is an example of a good free malware program that many
people use here. It is free and may detect malicious programs that are
causing issues you are seeing, especially if there are a lot of flashing or popup ads.

3) Try using a different browser to see if that might work better for you
with our site.

After doing the above, if you still have problems, let me know.

I hope this helps!

Spark_Merle


~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
GERRTIE's Photo GERRTIE SparkPoints: (85,337)
Fitness Minutes: (46,542)
Posts: 5,044
1/6/20 12:24 P

My SparkPage
Send Private Message
Reply
Hi! I have been having constant trouble with the SP site. It's constantly freezing up and not responding.

I can barely get through with logging my food and exercise. I never know when it's going to mess up.

I have actually been thinking about joining another free fitness site because SP has become so difficult to deal with.

I would rather stick with SP, but if I can't find a solution to these problems, I will have to leave.

What could be causing these problems? Is there a solution to them? Please let me know if there is something I can do.

Thank you so much.


Dream BIG...Work HARD

And now abide Faith, Hope, Love, these three; but the greatest of these is Love.
1 Corinthians 13:13


 Pounds lost: 9.8 
0
8.25
16.5
24.75
33
Page: 1 of (1)  

Report Inappropriate Post

Other Site/Technical Help Topics:

Topics:
Last Post:
1/9/2020 1:08:22 AM
1/6/2020 10:24:17 PM

Thread URL: https://wfl.sparkpeople.com/myspark/messageboard.asp?imboard=5&imparent=51102816

Review our Community Guidelines