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SPARK_MERLE's Photo SPARK_MERLE Posts: 9,594
1/29/20 10:24 A

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TIGHTINOOS - What happens when you try to access your calendar challenges?

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
TIGHTINOOS SparkPoints: (12)
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1/29/20 5:41 A

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Same here...can't access calendar challenge or spark points for reading them

SPARK_MERLE's Photo SPARK_MERLE Posts: 9,594
1/14/20 10:38 P

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emoticon

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
-WRKNG2ABTTRME-'s Photo -WRKNG2ABTTRME- Posts: 118,349
1/14/20 10:21 P

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Mine is working now. Thanks!

~Nancy~


"Do what you can, with what you have, where you are." Theodore Roosevelt
"By changing nothing, nothing changes." Tony Robbins

FLYclean (Finally Loving Yourself) team co-leader
X-WEIGHTED 'WILD WOLVES' WINTER CHALLENGE #22 team co-leader


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SPARK_MERLE's Photo SPARK_MERLE Posts: 9,594
1/14/20 9:13 P

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Hi Everyone,

That should be fixed now. Let me know if you still see any issue; but, we believe all is okay again. Thanks for your patience.

Spark_Merle

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
BECCAISDOINGIT's Photo BECCAISDOINGIT Posts: 4,596
1/14/20 7:51 P

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I have the premium and I'm still getting the ad.

Fall Seven Times, Get Up Eight.


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GRANMALINDA's Photo GRANMALINDA SparkPoints: (100,278)
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1/14/20 7:15 P

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Still not working. The X just takes you to another Eggland's page.
I am so sick of them popping up the past few weeks, I want to break them when I go grocery shopping (but not going to, LOL) but certainly won't buy them.
This is beyond advertising. This is a hostile takeover.

Linda

South Carolina
EST

Goal #1 - 180# - new swim suit
Goal #2 - 175# - new shorts


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LILYOFVALEE Posts: 191
1/14/20 6:53 P

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Thanks. I'll try back later.



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75HEALTHYME's Photo 75HEALTHYME Posts: 18,615
1/14/20 5:58 P

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Still an Eggland world here in my corner of the SP world.
do hope this is fixed before tomorrow.

Audra NH-USA (EDT=UTC-4 / EST=UTC-5)

"Never make someone a priority in your life who makes you an option in theirs"

It is HARD WORK to learn NEW habits, especially healthy ones!


DRAGYN5's Photo DRAGYN5 Posts: 404
1/14/20 5:06 P

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It might be fixed...



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SPARK_MERLE's Photo SPARK_MERLE Posts: 9,594
1/14/20 4:47 P

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Thanks. I was finally able to recreate that with my account so I see exactly what you all are experiencing now. Hopefully, our ad team will be able to get that working correctly soon.

Sorry for the inconvenience in the meantime!

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
75HEALTHYME's Photo 75HEALTHYME Posts: 18,615
1/14/20 4:44 P

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when I click on that X in the upper right hand corner...
I just get another Eggland commercial without the X

Audra NH-USA (EDT=UTC-4 / EST=UTC-5)

"Never make someone a priority in your life who makes you an option in theirs"

It is HARD WORK to learn NEW habits, especially healthy ones!


SPARK_MERLE's Photo SPARK_MERLE Posts: 9,594
1/14/20 4:41 P

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Are you able to close the ad and proceed from there? There should be an X or Close link (usually in the upper right).

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
DRAGYN5's Photo DRAGYN5 Posts: 404
1/14/20 4:34 P

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Same thing happened to me! I have been on Sparkpeople since June of 2009. I was in advertising too but if you have a specific link, it needs to go where it should!



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SPARK_MERLE's Photo SPARK_MERLE Posts: 9,594
1/14/20 4:32 P

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Hi all,

Sorry that the ads are interfering like you describe. I've notified our ad manager to see if something is going on with that ad in particular.

Are you able to close the ad and proceed from there? There should be an X or Close link (usually in the upper right).

LILYOFVALEE - You may notice you have a few extra Points awarded in the reading articles item. That was me trying to test out this issue. Since I can't test specifically from your email, I wanted to test other Points earning tasks.

I could not recreate the problem through the email task nor for the challenges. But, everyone does not see the same ads. I will come back with an update if I learn anything.

Spark_Merle

Edited by: SPARK_MERLE at: 1/14/2020 (16:34)
~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
-WRKNG2ABTTRME-'s Photo -WRKNG2ABTTRME- Posts: 118,349
1/14/20 4:21 P

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Same here...can't access calendar challenge or spark points for reading them

~Nancy~


"Do what you can, with what you have, where you are." Theodore Roosevelt
"By changing nothing, nothing changes." Tony Robbins

FLYclean (Finally Loving Yourself) team co-leader
X-WEIGHTED 'WILD WOLVES' WINTER CHALLENGE #22 team co-leader


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75HEALTHYME's Photo 75HEALTHYME Posts: 18,615
1/14/20 4:17 P

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Yes,, what is up with the Eggland commercial ???
that is what I get when I click on the spark points button for reading an SP email.
also when I try to access my calendar challenge via the email..

not a happy camper !!!
At this point in time.. if eggland eggs were all that was available at the grocery store... guess who would not be buying eggs.


Audra NH-USA (EDT=UTC-4 / EST=UTC-5)

"Never make someone a priority in your life who makes you an option in theirs"

It is HARD WORK to learn NEW habits, especially healthy ones!


LILYOFVALEE Posts: 191
1/14/20 3:16 P

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I have six points for reading emails today but that last two I tried took me to an Eggland's Best ad instead of the normal Spark points receipt page. I don't see an ad on the emails and my points don't add up.
I just tried one of those I had successfully received a point for earlier to see if I got the "already awarded" screen, but that one also took me to the Eggland's Best ad. This is irritating. If this is a new scheme to force us to look at ads, I will stop being an Eggland's Best customer.



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