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HELLOKOOTIE Posts: 359
1/17/20 11:02 A

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All fixed! I do appreciate you following up and taking care of it for me. I hadn't wanted to continue posting in any threads because I figured I would just annoy people with the doubles. Really happy to get this resolved.

Thanks again. Have a wonderful day!

HELLOKOOTIE Posts: 359
1/17/20 11:01 A

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Thank you so much! I'm responding now to see if it works!

SPARK_MERLE's Photo SPARK_MERLE Posts: 9,614
1/17/20 9:34 A

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Hi,

That should be fixed for you now. Please give it a try and just let me know if the issue ever comes back.

Have a good day!

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
SPARK_MERLE's Photo SPARK_MERLE Posts: 9,614
1/16/20 8:52 P

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emoticon

I'm out of suggestions. I went into your account and the same thing happened when I replied to the post (it duplicated it) so I will check with our tech team to see if they can help. I'll be back as soon as I have some info.

Spark_Merle

Edited by: SPARK_MERLE at: 1/16/2020 (21:00)
~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
HELLOKOOTIE Posts: 359
1/16/20 7:04 P

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Thank you for responding. I don't use the back button, and I'm already using Chrome. I cleared my cache/cookies and did a test post in another thread...still having the same issue. Or at least I think I am...we'll see when I post this response!

SPARK_MERLE's Photo SPARK_MERLE Posts: 9,614
1/16/20 2:38 P

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Hi - Often when that happens, it is because a member is using the back arrow on the page after making their post. Could that be what is happening? Another possibility is if you are accidentally clicking the post/save button twice--although you likely are not doing that with every post.

If it is not the back arrow situation, I recommend that you clear your cache and cookies (using the option to remove them from all time) to see if that fixes this for you. If that does not help, could you try using a different browser to see if it works better for you there? Typically, our site works well with Google Chrome and Firefox.

I hope this helps! Let me know if the issue continues.

Spark_Merle

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
HELLOKOOTIE Posts: 359
1/16/20 10:07 A

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When I respond to a thread, all of my posts show up twice. This is my first time starting a thread so I don't know if it will happen here. Does anyone know how to fix this problem?

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