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COLLARANDCUFFS's Photo COLLARANDCUFFS Posts: 2,511
2/21/20 3:38 P

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thanks i will try that xx

GRRR... ARGH...its a Buffy thing...she saved the world a lot

working on being FABULOUS

If you focus on results you will never change. If you focus on change you will get results.

Whether you think you can or think you can't, you are right..... Ford


 current weight: 180.6 
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SPARK_MERLE's Photo SPARK_MERLE Posts: 9,749
2/21/20 12:16 P

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Hi,

I'm sorry that still is not working for you. I checked other accounts that use Google Fit and can see data is syncing for them, so the system seems to be working fine in this regard. I know that doesn't help you; but, I wanted to be sure there isn't a general sync problem happening.

I checked your account and can see we are reaching Google Fit for you; but, they are not returning any data for your account. A couple things could cause that: If Google does not recognize/mark your activity as coming from an actual device, we will not receive that data. When you reauthorized the connection, were you asked to grant any permissions to SparkPeople? If you were, you may want to give that another try and be sure you allow any requested permissions/access.



Edited by: SPARK_MERLE at: 2/21/2020 (12:17)
~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
COLLARANDCUFFS's Photo COLLARANDCUFFS Posts: 2,511
2/21/20 7:20 A

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still not syncing at all emoticon
i am using google fit on my phone and it is automatically tracking when i walk or cycle but all i am getting is the sync for today button and nothing is syncing.. i have tried disconnecting.. i have tried re-authorising and nothing seems to be working emoticon

GRRR... ARGH...its a Buffy thing...she saved the world a lot

working on being FABULOUS

If you focus on results you will never change. If you focus on change you will get results.

Whether you think you can or think you can't, you are right..... Ford


 current weight: 180.6 
208
196
184
172
160
COLLARANDCUFFS's Photo COLLARANDCUFFS Posts: 2,511
2/19/20 3:45 P

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it is on my phone.. does that make a difference?
only started using it today because misfit have gone wrong again and fed up with that
will try for a few more days and if it doesn't work i will just have to put in my exercise manually to spark..
thank you x

GRRR... ARGH...its a Buffy thing...she saved the world a lot

working on being FABULOUS

If you focus on results you will never change. If you focus on change you will get results.

Whether you think you can or think you can't, you are right..... Ford


 current weight: 180.6 
208
196
184
172
160
SPARK_MERLE's Photo SPARK_MERLE Posts: 9,749
2/19/20 10:06 A

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Hello,

Yes, the Google Fit connection looks like it is working okay. I checked your account and can see you requested a sync today; however, Google Fit is not showing any steps or activity for you. I requested a sync for yesterday and got the same results: we received your estimated calories burned; but, nothing for steps or activity. If you still see the sync requested notation, please refresh the page to see if it at least updates to show you the calories burned.

Please note that we only receive data from Google Fit when it is marked as having originally come from a fitness device. If you manually entered it on Google or if they can't determine what device it came from, then it will not update on our end. Did you manually enter it by chance?

Spark_Merle

~ Merle

"I am only one, but I am one. I cannot do everything, but I can do something. And I will not let what I cannot do interfere with what I can do."
Edward Everett Hale
COLLARANDCUFFS's Photo COLLARANDCUFFS Posts: 2,511
2/19/20 7:31 A

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hi does the google fit sync still work?
it is not syncing automatically and i have tried clicking the sync for today button and it just says sync requested and does nothing...
any info? does it work or am i better inputting manually?
thanks

GRRR... ARGH...its a Buffy thing...she saved the world a lot

working on being FABULOUS

If you focus on results you will never change. If you focus on change you will get results.

Whether you think you can or think you can't, you are right..... Ford


 current weight: 180.6 
208
196
184
172
160
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