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ROCKMAN6797's Photo ROCKMAN6797 Posts: 4,767
9/21/19 10:29 A

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For smart phone owners:
Download FitBit's app to your phone.
It is much easier to sync your One on the phone.
Also, not to be a shill for FitBit, but the Inspire can be used like a One. FitBit sells a holder similar to the one for our One on its website that allow users to clip on the device to your belt or whatever you clip your One to.
Anyway my two cents! emoticon

Raul
Leader of the FitBit Users Unite! SparkTeam
www.fitbit.com/user/228NLM
~Keep moving people!~
^^^You got this!^^^
*** Just Do! ***


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ALWAYSSTARTING's Photo ALWAYSSTARTING SparkPoints: (149,236)
Fitness Minutes: (275,466)
Posts: 542
9/2/19 10:36 P

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Since the FitBit app has been updated, my ONE needs daily re-starting before it will sync. Getting so tired of this.

"You'll accomplish more if you start now."


 current weight: 168.0 
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POETLKNG2LOSE's Photo POETLKNG2LOSE Posts: 10,614
8/27/19 11:22 P

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I think the whole thing is a pain in the butt and plan to get the Charge next.

My name is Laura and I live in Wisconsin. I am a Powerful Prism Panther.

Spring 2020 BABS Level 3 Chrysalis



www.blcpanthers.com


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PAMBACH's Photo PAMBACH Posts: 4,557
5/22/19 6:35 A

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Thank you so much. I did all but the restart! I will try. I wish they did to. This one works for me!

This time is THE time!


 current weight: 155.0 
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SNOWYVAL Posts: 24
5/21/19 8:39 P

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I have this problem periodically. First make sure your Fitbit is fully charged.

Force quit the Fitbit app. ...I actually delete the app,
Go to Settings > Bluetooth and turn Bluetooth off and back on.
Reinstall the Fitbit app.
If your Fitbit device didn't sync, restart your Fitbit by putting it in the charger.
Hold down the button for a full 15 seconds until you see it restart. It will say
FitBit and some number
After you restart it should sync. The older my Fitbit one gets the more frequently I have to
do this. I wish they would produce these again.

PAMBACH's Photo PAMBACH Posts: 4,557
5/21/19 8:12 P

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Has anyone had this problem? I have taken fitbit app off of my computer and reloaded. Nothing. It seems like today my One is tracking my minutes but not my steps. If you had this problem and resolved it let me know what you did please!

This time is THE time!


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