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CD5465013 Posts: 5,783
10/21/13 6:00 P

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My steps are definitely higher on the Spark than my pedometer. We are doing a health challenge at work and part of it is counting steps. I knew my pedometer wasn't recording right when I walked 6 miles and did errands and it said I had 4500 the whole day! So far my Spark is close to what I would think is correct based on step calculators. I did correct the mileage on it for my hike yesterday it read low by about 3/4 mile (based on data from Runkeeper). I love mine so far, other than issues setting up the software I have had no issues with it.

LARRI2010's Photo LARRI2010 Posts: 5,182
10/20/13 9:32 P

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I haven't seen anything official from SP, but I think it really makes a difference how fast one walks. If one takes slower steps, especially if the device is worn on the hip rather than the shoe, the mechanism that counts steps may not pick up the movements. I know I've read that about my particular model of pedometer.

If someone has difficulty walking and must walk slowly, this may not be the best product for him or her. The Spark may not be sensitive enough to pick up the movements of walking in order to give the person credit for walking.

For everyday walking around while going about my business, my pedometer records more steps than my Spark. I know my pedometer doesn't pick up all steps, either, because I have counted steps in my head as I walked along, then compared that number to what the pedometer added.

For a REAL walk, such as the one I did today, where I walked non-stop for a significant period of time, the Spark had a chance to outshine my pedometer, and for the first time it recorded more steps than did the ped.

Lauren =^..^=
TIFFANYDAISY's Photo TIFFANYDAISY Posts: 165
10/20/13 8:34 P

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totally agree . it get one moving , steps shouldn't really matter if you know you are doing a good workout

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HEIDILOU3's Photo HEIDILOU3 Posts: 4
10/15/13 5:42 P

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Hi Heidi,
Glad your tracker is working correctly! Mine is not, I won't bother retyping the problems I'm having as it's below if you care to read it.
I work as a personal trainer, I try all the devices out so I can recommend them to clients. I can't recommend SP Tracker when mine doesn't work and when there are so many people having problems with theirs. It costs $60. That's a lot of money for something that doesn't record workouts.

I'm sure there will be many who are happy with SP Tracker and that's great. For those of us who are having problems though, it's important to post about it, maybe someone else is having the same issue and can help out or SP will see it and help. That's not being negative, it's being helpful.
Best of luck on your journey! emoticon

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HOLDINGMYOWN's Photo HOLDINGMYOWN Posts: 6,092
10/15/13 4:45 P

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emoticon emoticon emoticon

It really saddens me to read so many *negative* comments about the SPAT....

I have one and I LOVE it.....

NO...It is not *perfect* and has a few bugs that need ironing out...BUT what product have you ever bought that was *perfect* and did everything it claimed without a *glitch* or two?
At least Spark people are supportive which is more than I can say about some other companies I have delt with!

As far as the SPAT giving LESS ( or in some cases more ) steps than other trackers????
How do you know that your Fitbit or Omron or whatever...is right????

Do you think your old tracker it is right because it gives you more steps? Maybe it has *always* been wrong?
And just maybe...this SPAT is right on!

I LOVE mine! And I have given him the name SHREK! because no matter what SHREK never gives up!

Heather

Heather~ New Brunswick~~Canada


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HEIDILOU3's Photo HEIDILOU3 Posts: 4
10/15/13 3:52 P

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I've given up on my tracker today. I purchased via Amazon so it will be a quick and easy return.
I've used Body Media, FitBit and now Spark. I like Body Media the best, but don't like wearing the arm band all the time. It was most accurate for sure though.
Spark Tracker is a huge disappointment. It has so many bugs to be worked out, IMO. Yes, they are all just for motivating, but when a tracker is this inaccurate, it can just discourage people.
I work out every day anyway, so I don't really need a device to tell me to do that, but I have a lot of fun keeping track of my results. This is just making me frustrated and really annoyed

It doesn't really matter how many 'steps' one takes...however, when I go to a boxing class and I work really hard for an hour, it's recorded as '13 steps, 37 calories burned' (and by the way, one does move your feet quite a bit in boxing!) this is just useless information for me. Same with when I'm on the elliptical for 4 miles...nothing recorded. So I can just write these things down for free, as I've done for years.
How did this device make it through all the testing? And yes, I've done everything that SP customer service told me to as far as how/wear to wear it, etc...

I hope it works for other people and/or I hope SP gets the bugs worked out.

Edited by: HEIDILOU3 at: 10/15/2013 (15:59)
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FEMISLIM's Photo FEMISLIM Posts: 5,979
10/11/13 7:30 A

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I use the Fitbit flex and it doesn't count when I am on the stationary bike. I agree with Jan that the devices are guides and motivators. None is foolproof.

I can do thisl!!

My FitBit link: www.fitbit.com/user/2438G5


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A-STRONGER-ME's Photo A-STRONGER-ME SparkPoints: (226,155)
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10/11/13 7:02 A

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I don't think that any of the products are fool proof and accurate to the ultimate degree.

I use it simply to set a goal and meet the goal. And if the SPAT is counting less - it just means I have to WORK HARDER to meet my goal!

It's all good.

Motivation - not an exact science!

Jan
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Fear has a funny way of shrinking your existence if you let it. Jade Teta

How we walk with the broken speaks louder than how we sit with the great!

www.fitbit.com/user/2GQT6G


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ELSEEBEE's Photo ELSEEBEE Posts: 4,410
10/10/13 9:36 A

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Thanks, Coach Jen, I was just reading about the return process. I really do love SP and I wish this was working better for me. But instead of letting myself get all stressed, I may have to give up on the tracker. I do hope the bugs get worked out and I would be willing to try again.

-Carol
You are what you believe.
SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 67,131
10/10/13 8:33 A

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Carol,

There is a money-back guarantee if you're not happy with the product. So you can return it for a refund if it's not meeting your needs.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everyone on the couch."
ELSEEBEE's Photo ELSEEBEE Posts: 4,410
10/10/13 8:26 A

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I'm upset with the Tracker results, too. I've had mine for almost 2 weeks, wear it on my laces as Coach Jen suggested (put it on my waistband at my hip when I'm barefoot). It still is way off from my pedometer. I have a pretty good pedometer which checks out mileage-wise with my treadmill and tracking with my car. The SPAT is always anywhere from 400 to 1800 steps lower. I'm also trying to figure out how it's showing a different mileage for a walk I do after dinner- the same walk ranges anywhere from .36 to .59 miles, quite a discrepancy!

It's very upsetting to think you've really made an effort to increase your steps and yet the results don't show. If the discrepancy between the pedometer and the SPAT were consistent. I could adapt to that. But it's very frustrating and I'm thinking I have been ripped off for $50 by a company I've always loved and trusted.

-Carol
You are what you believe.
CD11232210 Posts: 22,805
9/26/13 7:54 P

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Just got mine today so am learning all about it.

1st I walked up and down the hall of the house for a few 5 minutes = then tracked it here.

2nd I looked at the number recorded (368) then I walked in place counting out 12 steps - then synced to see what was recorded - it showed that I had walked 12 steps as per my count.

Don't have anything else to compare it with other then going on my Wii to the free step and see if it matches up with that - might try that later on.

But am enjoying it so far as I haven't been able to track my steps / calories burned so this to me is great - at least it gives me a number that I can work on



EMMAJEAN50's Photo EMMAJEAN50 Posts: 757
9/26/13 11:16 A

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my steps were pretty much the same between the FB ultra & spark tracker. I wear both on my bra. emoticon

Rhonda

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SUSIEMT's Photo SUSIEMT Posts: 10,464
9/26/13 9:26 A

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Thanks for the info Coach Jen. I tried mine out yesterday and made a point of wearing my Omron pedometer. My spark tracked more steps than my pedometer which is what I was hoping for. I did have the spark on my shoe which worked out rather well.So far so good.

Susie South Central WI

"There's a difference between interest and commitment. When you're interested in doing something, you do it only when it's convenient. When you're committed to something, you accept no excuses; only results"
Kenneth Blanchard

Paul the SparkPeople programmer says:
When you break down goals into smaller steps, it isn't even that hard. All you have to do is say "yes" to the right thing!


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BUTTERFLYGRACE's Photo BUTTERFLYGRACE Posts: 42,014
9/26/13 9:24 A

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Thanks, Coach Jen!

~ Cathy

Do not fret or have any anxiety about anything, but in every circumstance and in everything, by prayer and petition (definite requests), with thanksgiving, continue to make your wants known to God.
Philippians 4:6

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GRAPEVINE60's Photo GRAPEVINE60 Posts: 14,159
9/26/13 9:13 A

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Thanks for the info, Coach Jen.

"The only place where your dream becomes impossible is in your own thinking.” – Robert H Schuller


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SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 67,131
9/26/13 8:59 A

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Here are a few thoughts from us.

The first is to make sure your Spark is secure when you wear, to ensure better tracking. Here are a few tips for wearing your Spark, to get the best accuracy:
- If you wear on your shoe, make sure it is flat on your laces and parallel to ground with the open end of the clip pointing towards the toe. Also make sure it is firmly clipped and not flopping around - we find its best to try to get it through at least 2-3 laces which really snugs it down).
- If you wear on your waist, make sure the open end of the clip is pointing towards the ground. Also try to wear as close the the outside of your hip as possible.

In addition, the Spark has had a large amount of testing for accuracy. We also know that devices vary in their tracking. In our testing, the FitBit typically tracked more steps than the Spark, the Spark tracked around the same as the Jawbone, and the Spark tracked a bit more than the Nike Fuelband.

Hope that helps,

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everyone on the couch."
DFOLKARD's Photo DFOLKARD SparkPoints: (340,239)
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9/26/13 8:19 A

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I agree which is why I am concerned with this one. Of 5 different tracking means, this one is tracking far below what is actually stepped.

Anyone from Spark wanna chime in on these issues or should this topic be moved to Tech questions?

Debs, Deb or Debbie
Marshfield, Massachusetts




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LARRI2010's Photo LARRI2010 Posts: 5,182
9/26/13 7:55 A

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I'm sure each device has a different mechanism for counting steps or activity. I know some devices are more sensitive to movement than others. When I wore my Spark on my shoe, I wondered whether it would pick up more fidgets, such as when I swing my foot or move my foot from the gas pedal to the brake, but it doesn't seem to record such small movements.

I know some pedometers will record steps when you are riding in a car. Mine doesn't seem to do that, which is good, since it would be false steps.

Lauren =^..^=
DFOLKARD's Photo DFOLKARD SparkPoints: (340,239)
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9/26/13 6:54 A

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Husband wears a proven (by him by walk testing) pretty accurate pedometer. We hike a lot. Of all of my recent gadgets, the FB One is most close to his pedo. The Flex and Bodymedia ran too much higher, so I discontinued.

Yesterday, very very active and zumba. FB One 13,141 steps, which is accurate for me. SP Tracker 6,280 steps and I wore it flat on my shoe for the day, which is ridiculous.

Not liking the gadget so far. Not sure what the solution would be.

Debs, Deb or Debbie
Marshfield, Massachusetts




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LARRI2010's Photo LARRI2010 Posts: 5,182
9/25/13 7:06 P

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I have compared my pedometer and my Spark for 4 days. I have worn my pedometer on my waistband consistently, and I have tried my Spark on my waistband, pants pocket, and shoe.

The least difference in steps was with my Spark on my shoe. The least difference in calories was with my Spark on my waistband. And the least difference in mileage was with my Spark on my pocket.

The least difference in steps was 503 steps, and the greatest difference was 1431 steps. The least difference in miles was 0.38 miles, and the greatest difference was 0.67. The least difference of calories is 3 calories, and the greatest difference was 26.

Lauren =^..^=
DFOLKARD's Photo DFOLKARD SparkPoints: (340,239)
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9/25/13 3:58 P

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My Bodymedia tracked a whole lot more steps than FB One. The SP tracker today is saying 4800 steps, FB over 11K. Ive done a Zumba this morning (which is traditionally around 6-7K steps) and been on my feet all day shopping & moving. I say the SP tracker is waaaay off.

Edited by: DFOLKARD at: 9/25/2013 (16:03)
Debs, Deb or Debbie
Marshfield, Massachusetts




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GRAPEVINE60's Photo GRAPEVINE60 Posts: 14,159
9/25/13 2:10 P

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If that's true I guess I haven't been getting enough steps in on my fitbit. Right now for today my fitbit is showing about 600 more steps than the Spark.

"The only place where your dream becomes impossible is in your own thinking.” – Robert H Schuller


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MARILYNROBERT's Photo MARILYNROBERT SparkPoints: (204,171)
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9/25/13 12:48 P

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I'm wearing my Bodymedia and Spark tracker so I can compare and when I've walked 10,000 steps with my Spark tracker then I will have walked about 10,400 steps with my Bodymedia device.

That's been consistent for the 3 full days that I've worn both. I have friends who have the Fitbit and their Fitbit seems to over report steps by about twice what they actually do based on them comparing it to other trackers and counting their steps. That kept me from wanting to get a Fitbit since I don't want to exaggerate my stats.


Marilyn
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Using a Garmin Vivoactive 3 Music smartwatch to track all activity
GRAPEVINE60's Photo GRAPEVINE60 Posts: 14,159
9/25/13 11:57 A

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My fitbit zip is a lot higher also. I am just trying to keep a log of both for a few days to see if the discrepancy stays about the same.

I will say that when I was syncing my fitbit data with spark that I felt that I was getting to much credit for my fitness.

Edited by: GRAPEVINE60 at: 9/25/2013 (11:58)
"The only place where your dream becomes impossible is in your own thinking.” – Robert H Schuller


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DFOLKARD's Photo DFOLKARD SparkPoints: (340,239)
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9/25/13 7:09 A

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My Fitbit One is tracking almost 2X more steps than the SP tracker is. I am wearing the SP on my shoe.

I had a FB Flex and gave it to me DIL, I also have a Body Media. A bit of a fitness gadget junkie, I know.

In comparison, The Body Media would have the most steps (didn't like that, too many?), The Flex was higher than the One (I am back using the One), The SP tracker is by far the lowest.

Giving it a chance, but not thrilled yet.

Debs, Deb or Debbie
Marshfield, Massachusetts




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LARRI2010's Photo LARRI2010 Posts: 5,182
9/25/13 6:57 A

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My 500 points showed up automatically when I set up the Spark and signed into SparkPeople.

Lauren =^..^=
BUTTERFLYGRACE's Photo BUTTERFLYGRACE Posts: 42,014
9/25/13 4:17 A

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Yes, KatieBug, I got my 500 points.

~ Cathy

Do not fret or have any anxiety about anything, but in every circumstance and in everything, by prayer and petition (definite requests), with thanksgiving, continue to make your wants known to God.
Philippians 4:6

2015 Ruby-Lite of the Year ... honored and privileged

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Fitbit URL: www.fitbit.com/user/23MCJF
GRAPEVINE60's Photo GRAPEVINE60 Posts: 14,159
9/25/13 12:28 A

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I also received my 500 points when I set mine up.

"The only place where your dream becomes impossible is in your own thinking.” – Robert H Schuller


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MARILYNROBERT's Photo MARILYNROBERT SparkPoints: (204,171)
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9/24/13 11:47 P

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I got my 500 points when I set up my tracker.


Marilyn
Texas (CST)
Using a Garmin Vivoactive 3 Music smartwatch to track all activity
KATIBUG49's Photo KATIBUG49 Posts: 3,799
9/24/13 11:24 P

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I also use both FitBit & Spark & they are not the same.
I have a questions, I'm not sure where to post it, did anyone get their 500 points?

Be the best you can be every day!

Central Time Zone
GRAPEVINE60's Photo GRAPEVINE60 Posts: 14,159
9/24/13 8:57 P

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I plan on keeping track on my fitbit and on the spark tracker to see if I can see a pattern. Even if there is a discrepancy maybe I can figure out my "normal" on the Spark tracker then set a higher goal.

"The only place where your dream becomes impossible is in your own thinking.” – Robert H Schuller


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LARRI2010's Photo LARRI2010 Posts: 5,182
9/24/13 7:59 P

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I, too, am noticing a discrepancy. I am keeping track on a spreadsheet, and noting where I wear each device to see if I can close the gap with optimal placement.

I know the best place for the Spark is on one's shoe, but that doesn't work on my slip-on shoes. I'm also concerned about wearing it on my shoe when it rains, even though it is supposed to be waterproof up to 100 feet.

Lauren =^..^=
BOBBYD31's Photo BOBBYD31 Posts: 5,091
9/24/13 7:28 P

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try a comparison, go to a track and walk a lap with it on your shoe and waist and see how they compare to each other and the fitbit

Bobby D - Ellwood City, PA

"If God invented marathons to keep people from doing anything more stupid, the triathlon must have taken Him completely by surprise." ~P.Z. Pearce

"A lot of people run a race to see who's the fastest. I run to see who has the most guts."
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I do it because i can, I can because I want to, I want to because you said I couldn't.


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BUTTERFLYGRACE's Photo BUTTERFLYGRACE Posts: 42,014
9/24/13 11:15 A

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It SHOULD work just as well in the other places they suggest I clip it:

"If that's not a convenient location, you can also clip your tracker to the waistband of your pants, to a belt, to a pocket or even to your bra. If you're going to play a sport that involves contact with other players (basketball, football, soccer, etc.), you should secure your Spark Activity Tracker to your waistband to protect it."

The shoes I'm wearing today will not allow for it to be clipped. I agree. Mine doesn't count as many steps as my FitBit either and I've calibrated my FitBit.

~ Cathy

Do not fret or have any anxiety about anything, but in every circumstance and in everything, by prayer and petition (definite requests), with thanksgiving, continue to make your wants known to God.
Philippians 4:6

2015 Ruby-Lite of the Year ... honored and privileged

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Fitbit URL: www.fitbit.com/user/23MCJF
BEFIT020's Photo BEFIT020 Posts: 51,175
9/24/13 10:36 A

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The SP Tracker is recommended to be worn on your shoe. That may make a difference.
www.sparkpeople.com/resource/fitness
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rticles.asp?id=1910


Michele
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GRAPEVINE60's Photo GRAPEVINE60 Posts: 14,159
9/24/13 10:27 A

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I have a Spark Tracker and a Fitbit Zip. Today is the first day that I have had both trackers on from the time I got up. So far there is a difference of almost 700 steps which is quite a difference. I am wearing my trackers on my waistband. Has anyone else noticed any big discrepancies.

"The only place where your dream becomes impossible is in your own thinking.” – Robert H Schuller


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