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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,598
5/23/14 9:32 A

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I think it's fine to replace it at that point, especially if you started having trouble with the Spark syncing your data to the website. I know that some members have experienced trouble syncing if the battery is low, but the red lights haven't come on. Changing the battery has helped in those cases, so I think what you did is completely ok.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

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JEANKNEE's Photo JEANKNEE Posts: 22,802
5/23/14 12:14 A

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Thanks, Coach Denise. I'll experiment with different battery brands.

I replaced my first battery when the battery life indicator on the site became red. Should I have waited until the lights on the actual tracker turned red?



Jeanne
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Max Lifetime Weight, 211
SP Start Weight, 206.8
Maintaining since June 2014
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"Believe me, your body has the ability to restore itself to perfect health, once you eliminate the foods and other forces that prevent it from healing." ~ Steven R. Gundry, MD

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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,598
5/22/14 10:42 P

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JEANKNEE - Typically they should last longer than that, but with the one that comes in it, some of the battery life gets used during shipping. The extra battery should last longer than the original, but sometimes there are batteries that are duds (I've purchased a few different batteries for various things that don't last as long as they should).

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

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TEXASWILLIE's Photo TEXASWILLIE Posts: 43
5/22/14 12:02 P

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I just got my tracker yesterday, so I don't have any issues with the battery yet. However, I purchased 2 - 5 Packs of the CR 2032 batteries (Sony Brand) from Battery Junction online awhile ago for other electronics and they were only $4.00 per pack.

I think the shipping was about 3 bucks to my city.

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JEANKNEE's Photo JEANKNEE Posts: 22,802
5/22/14 1:07 A

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Coach Denise,

Yes, I am using the extra battery that came with the Spark.



Edited by: JEANKNEE at: 5/22/2014 (01:08)
Jeanne
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SP Start Weight, 206.8
Maintaining since June 2014
Initial Goal Weight, 144
Current Goal Weight, 120

"Believe me, your body has the ability to restore itself to perfect health, once you eliminate the foods and other forces that prevent it from healing." ~ Steven R. Gundry, MD

"I'd like to dispel once and for all the myth that any single diet approach works for every individual." ~ Peter J. D'Adamo, ND


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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,598
5/15/14 10:11 A

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Are you using the extra battery that came with the Spark?

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

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JEANKNEE's Photo JEANKNEE Posts: 22,802
5/15/14 1:43 A

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It seems that the new battery isn't going to last much longer than the first. I replaced the initial battery on 4/23/14. Today, 3 weeks later, the new battery indicator is showing a noticeable depletion...down maybe 20% - 25%?

My first battery lasted from 2/814 through 4/22/14.

Is the short battery life because I walk an average of 14,000 steps per day? Can I expect to be going through batteries once every 2 to 3 months? Is it possible that the battery indicator light is not correct?



Jeanne
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Max Lifetime Weight, 211
SP Start Weight, 206.8
Maintaining since June 2014
Initial Goal Weight, 144
Current Goal Weight, 120

"Believe me, your body has the ability to restore itself to perfect health, once you eliminate the foods and other forces that prevent it from healing." ~ Steven R. Gundry, MD

"I'd like to dispel once and for all the myth that any single diet approach works for every individual." ~ Peter J. D'Adamo, ND


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M0N1QUE's Photo M0N1QUE Posts: 358
5/6/14 1:19 P

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I was also having trouble opening my SPAT, but found that when I removed the arm by pulling up on it. I could use the grooves to hold the back steady while I twisted the front. Also there's a "rubber band" washer type piece inside, It probably blocks water, but I found that I could easily open my SPAT with this removed. So it was blocking the turning of the tracker. My battery has lasted a long time and will need replacing with the back up soon, so I was just checking how to change it.

I can do all Things through Christ which strengtheneth me!

Nothing tastes as good as thin feels? Let me get "thin" and I'll let you know!!!!


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SHELLY150GOAL Posts: 391
5/4/14 10:38 A

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Changing battery didn't help syncing for long. Have emailed support because dongle doesn't light up either. They are sending me a new dongle so will see if that helps.

CHARMANIA76's Photo CHARMANIA76 Posts: 2,277
5/2/14 11:05 A

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I appreciate the advice on this subject. My battery is below 30% and it is taking much longer to sync at night. I will definitely get a better battery so I won't have to worry because this one isn't lasting very long. It was at 85% when I got it.

KARAOKEGOD73 Posts: 15
5/2/14 4:20 A

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These things are assembled in China and likely come with batteries that are from China. Buy Energizer or Duracell replacements for better results, I'd bet. My first battery is not dead yet but I have a hard time syncing unless I hold the tracker very close to the dongle.

Edited by: KARAOKEGOD73 at: 5/2/2014 (04:21)
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KELKER's Photo KELKER Posts: 204
4/30/14 12:03 P

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My first battery lasted 4 full months of daily use and that is fine with me. I really don't want one more thing in my life that needs to be recharged.
I definitely noticed that synching became more difficult when the battery was at the last 15%, so I went ahead and changed it. Good batteries can be purchased at a discount from Amazon. I really like the battery indicator on the device summary window.


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JENNIEBRANDT's Photo JENNIEBRANDT SparkPoints: (0)
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4/29/14 10:00 P

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Thank you for that information

live like someone left the gate open!


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SHELLY150GOAL Posts: 391
4/29/14 9:24 P

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didn't wait for the red lights to change my battery. Had to reset the connection every time I wanted to sync so just changed the battery (which I didn't have any problems doing) and now it syncs all on it's own again. Still don't have any lights on the dongle--haven't cared since it syncs.

SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,598
4/28/14 11:10 P

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The Spark Activity Tracker lights will turn red (instead of green) when you need to change the battery.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

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JENNIEBRANDT's Photo JENNIEBRANDT SparkPoints: (0)
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4/28/14 10:25 P

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I notice my battery is getting down on the little graph, will it let me know when I need to change it or will it just stop working?

live like someone left the gate open!


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OZZYNHARRIET's Photo OZZYNHARRIET SparkPoints: (0)
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4/26/14 9:26 A

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When I received, the 1st battery was dead on arrival. The second battery lasted 2 weeks. I have since purchased Sony brand batteries and it seems to be lasting longer. I agree: the Spark should be rechargeable.

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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,598
4/24/14 12:22 P

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It takes a CR 2032 battery, which can be found at most stores like Target, Walmart, etc.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

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CD3337633 Posts: 345
4/24/14 8:54 A

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I have had my SPAT for a little over 6 months now..and the spare battery that came with it is nearly dead...these batteries last no where NEAR 6 months...where can I get a new battery?? a little disappointing that it dies so quickly!!

KAYWEB555's Photo KAYWEB555 SparkPoints: (0)
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3/21/14 8:35 P

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Good going everyone ! Have a great weekend !

"Slow and steady each step of the way, guided by strength and healthy living each day! "kayweb555


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LADYRH's Photo LADYRH Posts: 15,257
3/18/14 4:54 P

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Thank you everyone for the assistance after 2 days of trying to get it open, the rubber gloves worked. I got it all back together and the battery level still showed red. I decided to wait 1/2 hour and check again and now everything is nice and green. Great team work.



LadyRH


You cannot control the wind but you can adjust ,your sail.
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Vivienne


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LHLADY517's Photo LHLADY517 Posts: 25,150
3/18/14 1:29 P

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LADYRH, If you look down through this thread, you may find some hints that will help. The biggest one for us was the use of a gripper or rubber glove to turn the back.

Not by might, nor by power, but by My Spirit says the Lord of hosts. Zechariah 4:6 NKJV

LADYRH's Photo LADYRH Posts: 15,257
3/18/14 9:34 A

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I am having problem replacing battery

LadyRH


You cannot control the wind but you can adjust ,your sail.
New Berlin. Wisconsin USA

Vivienne


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LHLADY517's Photo LHLADY517 Posts: 25,150
3/17/14 11:01 P

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Why does the tracker drain the battery so fast? We changed it on 12/28/13 and now today, 3/17/14 it's down to 21%. I don't tap it to see the lights, I basically ignore it. So why does it drain so fast?

This issue is why I cannot recommend this product. I wanted to love it, but replacing batteries every 3 months will get too expensive. That's why I prefer the Fitbit. All I have to do is slip it into the charger. I do that while I eat supper and I'm good to go. I hope Sparkpeople will re-think their design and make one that is rechargeable instead of having to replace batteries.

Edited by: LHLADY517 at: 3/17/2014 (23:26)
Not by might, nor by power, but by My Spirit says the Lord of hosts. Zechariah 4:6 NKJV

KAYWEB555's Photo KAYWEB555 SparkPoints: (0)
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3/17/14 9:38 P

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I was lucky the first battery lasted about 6 full months and the second one once in place, registered full ! But I will not be worried about how to replace the battery when the time comes, thanks for the jar opener hint !

"Slow and steady each step of the way, guided by strength and healthy living each day! "kayweb555


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I_CHOOSE's Photo I_CHOOSE Posts: 11,104
3/17/14 4:19 P

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I'm also on the second battery and it is wearing down as quickly as the original. The first one lasted about 3 1/2 months; the second one is already showing down about 20% after just six weeks. I surely do hope that a brand new, store-bought one lasts longer than the ones that came with it!!

Elizabeth
https://teams.sparkpeople.com
/I_Matter

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Compassion is not weakness and concern for the unfortunate is not socialism. -Hubert Humphrey, US Vice President (27 May 1911-1978)

It is horrifying that we have to fight our own government to save the environment. -Ansel Adams, photographer (20 Feb 1902-1984)



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SUNSHINEYOURWAY's Photo SUNSHINEYOURWAY Posts: 7,631
3/5/14 6:26 A

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Yes! I am so grateful about the tip of using a jar cover remover. I did not have one but I did have sterile gloves and I could not believe it actually opened after a couple of months of trying with my hands and breaking finger nails. Once opened it was pretty easy replacing the battery. I was really ready to give up, so I am very grateful.

Thanks again.

Sharon emoticon

Sharon/sunshineyourway
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KAYWEB555's Photo KAYWEB555 SparkPoints: (0)
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3/5/14 12:40 A

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Thank YOU All that posted how to remove the back cover of the SPAT. I got red light about a week ago and just tried and tried to get the cover off. Still walking around and every day it took longer and longer to download my information. Watched the video daily once or twice and still couldn't figure out how to remove the cover.
If you don't use the rubber jar opener you will most likely never get that cover off. Used an eye class screwdriver to pull the cover up and off and also to remove the old battery. Didn't know if I should put the yellow reminder on the old battery on the new. Thankfully that took the 60 sec. other wise I'd of dropped the battery right in due to my excitement of getting the cover to come open and off !!!!!
Thanks once again sp friends for the very helpful advice on Changing the Battery ! You folks know so much and we all learn from each other. May have to go out and purchase rubber gloves for the next time. I put the rubber jar opener under the clip which worked wonders that way !

"Slow and steady each step of the way, guided by strength and healthy living each day! "kayweb555


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SUNSHINEYOURWAY's Photo SUNSHINEYOURWAY Posts: 7,631
2/24/14 8:01 P

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I'll have to get one of those jar grippers, maybe then I can finally get this off.

Thank you,

Sharon

Sharon/sunshineyourway
NC (EST)
Co-leader: Raleigh Team

02/22/20 Raleigh Half Marathon Sir Walter Raleigh
03/15/20 Tobacco Road Half Marathon
06/06/20 Raleigh 13.1 Spring Raleigh
10/03/20 Raleigh Race 13.1 Fall
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03/17/19 Tobacco Road Half Marathon 2:24.24
06/01/19 Raleigh Spring Race 13.1 2:23.47
10/ /19 Raleigh Fall 13.1 2:18:59.92
11/ /19 Raleigh City of Oak


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NOEL711's Photo NOEL711 SparkPoints: (127,699)
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2/24/14 7:53 P

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Read my post a little further down about how I got the old battery out,
it's tricky but not difficult. You can do it.

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SUNSHINEYOURWAY's Photo SUNSHINEYOURWAY Posts: 7,631
2/24/14 7:37 P

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I watched the video and I have not been able to turn the top counter clockwise.
I had a warning that I should replace battery, no red lights yet. Ever since I received this,
back in November I have tried to remove the cover. I have been breaking my nails trying to grip this and turn. Is there an easy way to do this? I am thinking about taking it to a jeweler? I don't know what else to do.

Sharon emoticon

Sharon/sunshineyourway
NC (EST)
Co-leader: Raleigh Team

02/22/20 Raleigh Half Marathon Sir Walter Raleigh
03/15/20 Tobacco Road Half Marathon
06/06/20 Raleigh 13.1 Spring Raleigh
10/03/20 Raleigh Race 13.1 Fall
11/01/20 Raleigh Cit of Oaks Half Marathon

03/17/19 Tobacco Road Half Marathon 2:24.24
06/01/19 Raleigh Spring Race 13.1 2:23.47
10/ /19 Raleigh Fall 13.1 2:18:59.92
11/ /19 Raleigh City of Oak


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NOEL711's Photo NOEL711 SparkPoints: (127,699)
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2/18/14 9:39 P

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glad you got it!

Keep moving! You are doing well!

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TERRIJ67's Photo TERRIJ67 Posts: 88
2/18/14 9:24 P

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Finally, I got it. I sort of had to pry the cover off. That sounds like I used force that would cause damage, but it was not forceful... just firm. I pulled the top away from the bottom using the "corners" that were exposed when I tuned the cover.

When it came open, the gasket fell out. I am not sure I got it back in the way it is supposed to be. I hope my Spark is still waterproof.

It seems to be working fine, and the battery is at 100%

Thank you, Noel. I used the jar opening gripper like you suggested.




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NOEL711's Photo NOEL711 SparkPoints: (127,699)
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2/18/14 9:06 P

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You don't really turn the 'clip' so to speak.
I held the cover in one hand, and holding the clip, gingerly turned carefully the cover,
not the clip. (My hands were sweaty, I had to use a jar opening gripper to hang onto it.)

And the cover moves slightly, but you don't feel it.
If you look at the cover you'll see the edges don't line up, that its 'off kilter.'
Then you carefully, by the square edges showing, move the cover off...
I was so afraid.. but it worked.

you need to be very careful when removing the battery tho;
I used a teeny tiny screwdriver....careful not to move the tiny clip.

Wait 60 seconds after removing old battery before installing new.

You can do it! If I can do it, so can you.

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TERRIJ67's Photo TERRIJ67 Posts: 88
2/18/14 8:50 P

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I can't get the battery compartment open. I have watched the video, read the directions, and read the comments in this thread. The more I try, the more I am concerned about breaking the clip. The clip is starting to feel a little loose.
Any suggestions that are not already here?

Frustrated.

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NOEL711's Photo NOEL711 SparkPoints: (127,699)
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2/18/14 8:57 A

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Just changed the battery this morning. I'd been wearing the SPAT since November,
and it's really quite a motivator to keep moving.

The directions and video that help with the tech issues are very helpful.
I was a bit nervous, thinking I'd break something, but it was just fine.

And now the new battery registers 100% power, which is great.
I noticed that as the battery power diminished, it took a while to
synch with the dongle.

And now I know how many days the battery juice supplies: I'd say 3 months,
so I can purchase a back up and get back to life. Thanks Sparkpeople!

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CD13312610 SparkPoints: (89,637)
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2/6/14 3:35 A

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Don't forget ... the initial battery and the replacement battery came in the same package. The coaches indicated that the jostling of shipment very likely used up some time. It sort of makes sense to me that even the replacement battery may have been "spent" somewhat. Just a thought. Of course, I'm pretty much "old school" ... if it isn't 5'x5' and weighing 25 pounds, it "ain't gonna last long."

LHLADY517's Photo LHLADY517 Posts: 25,150
2/5/14 7:31 P

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update. we changed the battery using the one provided by Sparkpeople on 12/28/13 and today 2/5/14, it shows that it's almost 50% down. How is that going to last 6-12 months? It's not even been 6 weeks.

Not by might, nor by power, but by My Spirit says the Lord of hosts. Zechariah 4:6 NKJV

CD13312610 SparkPoints: (89,637)
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12/28/13 5:08 A

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emoticon emoticon emoticon emoticon emoticon

I sincerely love reading positive messages and your message is blissfully beautiful!

Have a wonderful day and a Very Happy New Year!

Stephanie (Steph)

CSDAYS's Photo CSDAYS SparkPoints: (292,418)
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12/27/13 9:05 A

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My husband and I are using the Tracker and loving it more and more. It has really motivated us to get in our goals and we even did it on Christmas Day.

THANKS!

emoticon emoticon emoticon emoticon emoticon

BELIEVE
Tomorrow never comes, so enjoy today!
You have come to far, to be controlled by a cookie!
The first step to resisting temptation is wanting to!
Let us give thanks this month and each day.


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SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,598
12/26/13 9:13 P

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Thanks for the feedback, I'll pass it along!

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

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LHLADY517's Photo LHLADY517 Posts: 25,150
12/26/13 11:58 A

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After all this, I think SP needs to address this issue a bit more directly.
There needs to be better directions for opening the tracker. Also if anyone has arthritis in the hands, they are not going to be able to change the tracker. I was able to get the tracker to turn to the first stop, but apparently there needs to be greater force to get past that to the point where it will open.

After reading all the replies to my husband, last night he tried again. This time. after the initial pushing that got it to turn to under 11 o'clock, the used the exposed sides as leverage and pushed harder to turn the tracker. I'm not sure how far it actually went (and that information would have been helpful to know). He said it went between 9 and 10 o'clock when he heard a click

I hope this helps anyone who is facing the same issues we had.

Not by might, nor by power, but by My Spirit says the Lord of hosts. Zechariah 4:6 NKJV

CD13312610 SparkPoints: (89,637)
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12/26/13 5:25 A

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LHLADY517: I just gently pulled up on the then exposed side tips, with gentle pressure it released its grip. I didn't realize it had turned until I saw those side tips. We have a tiny screwdriver that I used to get the old battery out because my fingers are just too big and my nails are way too short:)

I sure hope this helps you! Good luck! I certainly know the fear of breaking the little bugger.

Stephanie aka Steph

Edited by: CD13312610 at: 12/26/2013 (05:25)
LHLADY517's Photo LHLADY517 Posts: 25,150
12/25/13 10:36 A

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SDAILEY4: How far did it turn? What did you use to pry it open?

Not by might, nor by power, but by My Spirit says the Lord of hosts. Zechariah 4:6 NKJV

CD13312610 SparkPoints: (89,637)
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12/25/13 4:28 A

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I gave up waiting for my husband to wake up yesterday because I was petrified my SPAT battery would croak in the middle of one of my routines. Sooooo, since I apparently don't have the strength in my hands anymore, I put on my dish washing rubber gloves and gave it another try. I couldn't feel it turn, but it DID! Took off my gloves and gently pried the back off. Got my new battery in and all is well at the Dailey's! (sleeping handsome woke up three hours later!)

Merry Christmas to All!

Steph

LHLADY517's Photo LHLADY517 Posts: 25,150
12/24/13 6:47 P

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We watched that multiple times. We can't get the unit to open. With a lot of pressure, we can get it to turn almost a quarter turn, but it won't come apart.

"We have an instructional video on how to change the battery that you may find helpful: www.sparkpeople.com/community/help_answer.
asp?id=180. Coach Denise"

Not by might, nor by power, but by My Spirit says the Lord of hosts. Zechariah 4:6 NKJV

SP_COACH_DENISE's Photo SP_COACH_DENISE Posts: 43,598
12/24/13 6:35 P

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We have an instructional video on how to change the battery that you may find helpful: www.sparkpeople.com/community
/help_ans
wer.asp?id=180
.

Coach Denise

"Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it." - Michael Jordan

Searching for a buddy? Try using the search feature in the SparkPages section.

https://www.sparkpeople.com/myspark/
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LHLADY517's Photo LHLADY517 Posts: 25,150
12/24/13 2:09 P

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Ok, my husband was able to finally get it to turn, but it won't open, any suggestions?

He also wanted to know how far it is supposed to turn.

What happens if we break it trying to get the back off? It shouldn't be this hard.

He gave up. The lights weren't red yet. So I'll just keep going until it dies completely, and hopefully by then, there will be some suggestions as to how to get the battery compartment open.

Edited by: LHLADY517 at: 12/24/2013 (14:46)
Not by might, nor by power, but by My Spirit says the Lord of hosts. Zechariah 4:6 NKJV

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12/24/13 6:28 A

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Thank you, Coach Jen! You've given me the courage to ask my husband for help! I'm sure he'll be able to get it to budge.

Please have a warm and wonderful Christmas!

Steph

SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 67,127
12/24/13 6:03 A

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I recently changed mine, and I did have to apply some pressure to get it to turn. I don't know of any great tricks to it, I just kept messing with it and eventually it worked.

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everyone on the couch."
CD13312610 SparkPoints: (89,637)
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12/24/13 4:43 A

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My SPAT is entering the red zone. I have my original spare battery. I've watched the tutorial on "how to change the battery" TWICE. I can't get the lid off. I know I'm scared to death of breaking it, but I've tried and tried to "gently move it counterclockwise" and it will not budge.

I know I'm doing something wrong. Please help me!


And Merry Christmas to All!

Steph

Edited by: CD13312610 at: 12/24/2013 (05:41)
SPARK_COACH_JEN's Photo SPARK_COACH_JEN Posts: 67,127
12/23/13 6:16 P

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Sometimes the battery will start to drain when it's put in by the manufacturer, which is why the first one might not last as long. That's why we provide a second battery, and that one should last longer.

Hope that helps,

Coach Jen

"You may have a fresh start any moment you choose, for this thing that we call "failure" is not the falling down but the staying down." Mary Pickford

"No matter how slow you go, you are still lapping everyone on the couch."
LHLADY517's Photo LHLADY517 Posts: 25,150
12/23/13 4:47 P

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The website says: LONG-LASTING: Replaceable watch battery lasts 6 to 12 months
My tracker arrived 10/18 and I am now at 18% and told to recharge. What's with that. It's just been about 2 months. This is one reason I really prefer the Fitbit as I don't have to buy batteries.

Edited by: LHLADY517 at: 12/23/2013 (16:48)
Not by might, nor by power, but by My Spirit says the Lord of hosts. Zechariah 4:6 NKJV

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