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MARILYNROBERT's Photo MARILYNROBERT SparkPoints: (212,373)
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Posts: 10,278
10/26/19 9:48 A

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Welcome!

Whenever that happens, I want to sync my watch constantly because I hate losing data but then I relax again after a while. It really is a good idea to turn our watches and phones off every not and then things can get glitchy if we don't.

Hope you don't lose your steps again. emoticon


Marilyn
Texas (CST)
Using a Garmin Vivoactive 3 Music smartwatch to track all activity
MIMMA_'s Photo MIMMA_ Posts: 7,770
10/26/19 5:30 A

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Thanks MarilynRobert, I thought I did something.

I realize too, that I haven't done an update on my watch in quite some time.

I've been synching my watch before getting in the pool, just to make sure I don't lose my minutes.



The time to do this is now - not tomorrow, not next week, not next month. Now.


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MARILYNROBERT's Photo MARILYNROBERT SparkPoints: (212,373)
Fitness Minutes: (242,275)
Posts: 10,278
10/25/19 6:00 P

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I've been using Garmin Vivoactive watches for years now and I've had my steps reset to 0 several times over the years. I think when it happens, it's a glitch and not on my end. Annoying but nothing I can do about it. I will usually shut the watch down and restart it in case I haven't done that recently.

It's hard to imagine you could have reset your watch to erase steps, while swimming. It seems like it would take too many button pushes to do that by accident.


Marilyn
Texas (CST)
Using a Garmin Vivoactive 3 Music smartwatch to track all activity
MIMMA_'s Photo MIMMA_ Posts: 7,770
10/23/19 12:25 P

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I've recently started swimming, and have been wearing my vivosmartHR in the pool.

Have had no trouble with the watch until today. For whatever reason, it reset the steps to 0 after my swim. I know I checked the steps before getting into the pool, I was at 4,236, and when I checked it after my swim, it was at 12.

Has this happened to anyone else? Did I somehow reset it myself while I was swimming?

Very strange.

The time to do this is now - not tomorrow, not next week, not next month. Now.


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